Getting Started
Payment Methods
Prep Services
Shipment
Invoices
Labels
Refund Policy
Authenticity
Orders
How Can We help you?
Visit our Account Application page here: https://snillc.com/account-application to review the requirements and begin your application.
2. Complete the Application
Provide your personal and business details accurately to help us process your request smoothly.
3. Review & Approval
Our team typically reviews applications within 3–5 business days. Once approved, you’ll receive a confirmation email with your account details.
💡 Tip: If you haven’t received an update after 5 business days, please contact us at info@snillc.com for assistance.
Finding Your Membership ID
Your Membership ID is assigned once your account application has been approved. You can find it in the approval email we send after your account is activated.
💡 Tip: Can’t locate the email? Check your spam or promotions folder, or contact us at info@snillc.com for help.
Once your application is reviewed and approved, we will send you a payment invoice. The final step to activate your membership is to complete the payment.
Your membership grants you exclusive access for one year, including:
Access to our members-only website and resources
A general product spreadsheet with updated deals and offers
Discounted shipping options, including the ability to ship to your own warehouse
And many more member benefits to help you save and grow your business
For full details, please review our Membership Policy: https://snillc.com/membership-policy
- Membership ID
- Username
- Temporary password
Follow these steps to start ordering:
Log in to your account
Visit our login page here: https://snillc.com/login and sign in using the details provided in your approval email.
Browse products
Go to the All Products page here: https://snillc.com/products. Use the filters to search by:
- Product Category
- Price margin
- Ready-to-ship items
- Items that purchased in the past
- And more helpful sorting tools
Build your order
- Add products by clicking the “+” icon.
- Make sure your total order is over $400 — the Add to Cart option will appear once the minimum amount is reached.
- Add the items to your cart.
Click “Check Availability.” This notifies our team to review and approve your order.
Order approval & payment
Once your order is approved, you will receive an email confirmation with payment details to complete your purchase. 💡 Tip: If you have questions about products or ordering, contact us at order@snillc.com.
📍 Office Address
11373 Trade Center Dr, Suite 245
Rancho Cordova, CA 95742
📞 Phone: (888) 795-8816
📠 Fax: (510) 225-1054
📧 Email: info@snillc.com
🕒 Office Hours
Monday – Thursday: 9:00 AM – 5:00 PM (PDT)
Closed: Friday, Saturday & Sunday
💻 Online Contact Form:
You can also reach us anytime through our Contact Page: https://snillc.com/contact
💡 Tip: For the fastest response, email us at info@snillc.com or use our online contact form. Our support team will reply as soon as possible during business hours.
| Payment Method | Fee | Details |
|---|---|---|
| ACH | Free of charge | Specific instructions will be provided on our website after your order is confirmed. |
| Zelle | Free of charge | Specific instructions will be provided on our website after your order is confirmed. |
| Wise | Free of charge | Specific instructions will be provided on our website after your order is confirmed. |
| Payoneer | Free of charge | Specific instructions will be provided on our website after your order is confirmed. |
| International Wire Transfer | $15 Wire Transfer Fee | Specific instructions will be provided on our website after your order is confirmed. |
| Credit Card | 3% Transaction Fee | Specific instructions will be provided on our website after your order is confirmed. |
Unpaid orders may be canceled, and we cannot guarantee that inventory will be held beyond this period.
💡 Tip: Prompt payment helps secure your items and avoid delays in order processing.
Once your payment is made, please upload a PDF or screenshot of your payment confirmation to our website.
You can follow this quick guide: ▶ Payment Confirmation Upload Instructions
If we do not receive payment or hear from you within 24 hours, your order may be canceled, and you will need to place a new order later.
⚠️ Note: Repeated payment delays or canceled orders may affect your membership status with SN International LLC.
Polybagging (with vent holes and suffocation warnings as required)
Bubble-wrapping & protective dunnage to ensure safe transit
Kitting & Bundling according to your specifications
Custom prep on request — including stickering, re-cartoning, inserts, and more
Simply tell us your destination and marketplace requirements, and we’ll prep your products to meet all compliance and shipping standards.
For Amazon FBA or Walmart WFS shipments:
Create a shipping plan in your Seller Central (Amazon) or Seller Center (Walmart) account.
Provide us with your FNSKU labels (if required) and box/pallet labels.
We’ll handle the prep, labeling, and dispatch according to your shipping plan.
This allows you to sell seamlessly on Amazon and Walmart while we take care of the logistics.
After the shipment leaves our facility, we no longer have control over the package. You can:
Track your shipment directly in your Amazon Seller Central or Walmart Seller Center account, or
Copy the tracking ID from the shipping labels you provided and paste it into the carrier’s website to follow your delivery progress.
💡 Tip: Tracking updates may take a few hours to appear after the shipment has been dispatched.
(Orders may take longer if the item is not in stock or requires special prep.)
Variability: Lead times can vary depending on product availability, customization requirements, carrier capacity, and seasonal peaks.
Out-of-stock or discontinued items: If an item becomes unavailable or is discontinued, we’ll cancel the order and issue a prompt refund.
We’ll keep you informed every step of the way — if anything changes with your order, you’ll be notified immediately.
If Amazon shows that your shipment is missing items:
Upload our invoice to Seller Central against the affected shipment.
If Amazon still doesn’t reconcile the discrepancy, open a case with Seller Support and request an FBA inventory investigation.
(Amazon uses your shipment records, box/pallet IDs, and invoices to verify and reconcile missing inventory.)
You can manage this directly from your Amazon Seller Central account.
Defective or incorrect items delivered to you
Please carefully review product listings and specifications before purchasing to ensure accuracy.
If you receive defective or incorrect items due to our error, contact us and we’ll work to resolve the issue in line with our Return & Refund Policy: https://snillc.com/return-and-refund-policy
We regularly review shipping options, and select prepaid delivery offers may become available in the future.
However, members enjoy discounted shipping rates — one of the many benefits of being part of the SN International LLC membership program.
The invoice, along with your payment details, will be provided for your records.
These invoices can be used to support your Amazon ungating application.
Please note that Amazon alone determines approval or rejection based on:
Your account health and performance metrics
Your sales history
The quality and accuracy of your submitted documentation
✅ Recommendation:
Before applying, review Amazon’s ungating guidelines and ensure that your invoices include:
Clear supplier details (name, address, and contact info)
Accurate dates, quantities, and matching SKUs
Proper product descriptions matching your Amazon listings
Submitting well-prepared invoices increases your chances of approval.
Log in to your account on our website.
Go to “My Account” → “Orders.”
Find the order you want to view and click “View.”
Select “Invoice” to open or download your invoice.
💡 Tip: If you need a customized or updated invoice (e.g., with your business details), contact us at order@snillc.com.
Width: 57 mm × Height: 32 mm.
Follow these steps to print and submit your FNSKU labels:
🛒 Step 1 — Access your inventory in Seller Central
Log in to your Amazon Seller Central account.
From the left menu, go to Inventory → Manage All Inventory. (See Step-1 in the image below)
🏷️ Step 2 — Choose the product and open label optionsLocate the product you want to label.
Click the three dots menu (…) on the far right side of the product line.
Select “Print item labels.” (See Step-2 in the image below)
✍️ Step 3 — Set label quantity & sizeEnter the Number of Labels you need for that SKU.
Under Choose printing format, select Thermal printing.
Set the label size to Width: 57 mm | Height: 32 mm.
Click “Print Item Labels.” (See Step-3 & Step-4 in the image below)
📤 Step 4 — Upload your FNSKU labels to SN International
Sign in to your account at snillc.com.
Go to My Account → Order Dashboard.
Open the relevant order.
Upload your printed label file (PDF or image) directly to the order.
✅ Tip: Ensure your labels are clear, scannable, and match the SKU on your Amazon listing to avoid delays.
Please ensure your labels are clear, scannable, and correctly formatted to avoid delays in processing and shipping.
💡 Tip: If you’re downloading labels from Amazon or Walmart, choose the thermal (4×6) label format for best results.
To avoid issues, please ensure you upload your labels promptly once dimensions are provided. Failure to respond or take action may result in the following:
Confiscation of unresponsive orders:
If we don’t receive your labels or a response within 30 days, the products will be considered the property of SN International LLC, and you will forfeit any claim to the items or their value.
Warehouse storage limits:
Items left in our warehouse for more than 30 days without proper communication will not be covered by our warranty and will be subject to confiscation or disposal without refund or compensation.
Communication requirement:
To prevent confiscation, always reply promptly to our emails and send all correspondence to order@snillc.com.
⚠️ Important: We enforce this policy to maintain operational efficiency and clear communication. Please stay responsive to avoid losing your products.
Review the full Confiscation Policy here.
If you need to return or cancel an order, please review our policy to understand the terms, timeframes, and requirements.
Here’s a quick summary:
Reporting incorrect information:
Notify us within 5 business days if you find any inaccuracies in your order details.
Refund policy activation:
If we do not receive your prepaid box labels within 10 business days after we send the dimension email, our refund policy automatically goes into effect.
Cancellations:
You can cancel an order before it leaves our warehouse.
Cancellations after payment is received will incur a 20% restocking fee + $75 cancellation fee (no exceptions).
Amazon / Walmartwarehouse shipments:
Once goods have been sent to an Amazon & Walmart warehouse, no returns are accepted under any circumstances.
Restricted items:
Buyers are responsible for ensuring the products they purchase are eligible to sell on Amazon or other marketplaces (e.g., hazmat, IP-restricted, gated categories).
SKU & ASIN verification:
Please double-check your POs for correct SKUs and ASINs before purchase to avoid issues.
⚠️ Important: Some items may be non-returnable, and certain cancellations have strict fees. Please review our Return & Refund Policy for full details or contact us at order@snillc.com if you have questions.
SN International LLC does not sell counterfeit or closeout products.
We only purchase from verified and authorized suppliers.
This policy protects our partners’ confidentiality and supply chain integrity.
If you need assistance with brand approvals, category ungating, or IP policy compliance, we recommend working with a qualified consultant familiar with Amazon, Walmart, and other third-party marketplace requirements.
Demand and competition
Marketplace policy changes
Seller account health and performance
Intellectual property (IP) complaints or brand restrictions
We cannot assume responsibility for sales outcomes, account suspensions, or policy violations.
We encourage you to monitor your listings, pricing, and account health, confirm your selling eligibility for each product, and follow all platform rules and compliance guidelines.
⚠️ Disclaimer:
SN International LLC guarantees the authenticity of the products we sell.
However, we are not responsible for account suspensions, IP complaints, policy violations, or performance issues on Amazon, Walmart, or any other third-party marketplaces.
Approval for ungating and product authenticity verification is solely at the discretion of each marketplace.
Send you a paid invoice
You’ll receive a copy of your paid invoice for your records.
At this point, you don’t need to take any action until we send you the product dimensions.
Process your order
If the products are not already in our warehouse, we will place the order directly with the brands.
The typical lead time is 9–15 business days.
To sign up:
Visit our homepage.
Scroll to the “Join Our Newsletter” section.
Enter your email address and click Subscribe.
💡 Tip: Subscribers get early access to new products, special promotions, and shipping discounts